Ripping a file through Imaging Engine fails and the following error appears in the log file:
TW_TTask:providing smartnames (ticket related) ...
TW_TTask:providing smartnames (jobparameters-related) ...
Rip task fails with the following message in the log file:
This error appears if the screens v020 are not installed on the Automation Engine Server or the screen being used in the ticket is not available in the Automation Engine Server.
Install the Screen Data 2.0 package from the Automation Engine 14 DVD/ISO. When complete, there should be a minimum of 2978 screen files in bg_data_screens_v020.
Imaging Engine 14.0