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Summary

Studio Store Visualizer crashes on start up.

Symptoms

When starting Studio Store Visualizer, it crashes with the following error:

Solution

Delete the Studio Store Visualizer Preferences. To do,

  1. Close the Studio Store Visualizer.
  2. To delete the preferences:

    1. On the PC: Go to <Drive_name>\Users\<Current User>\AppData\Local\Vtales Graphics and delete the entire folder.

      Make sure to enable the Show Hidden Folders option in Windows Explorer.
    2. On the Mac: /Users/<Current User>/Library/Preferences/com.vtales.storevis.plist
Article information
Applies to

Studio Store Visualizer all versions

Created23-Oct-14
Last revised01-Nov-16
AuthorSACO
CW Number268401
Contents