KB159848099: PackEdge - Tiny Palette boxes

Summary

When running PackEdge 14 on a parallels computer, a palette is opened (not specific to any one palette) and it shows up as a tiny square with just the red X.

Workaround

To solve the issue, follow the steps in either of the method given below:

Method 1:

1. Go to Parallels configuration via Configure... > Hardware > Video and set the Resolution to Scaled.
2. In the Windows VM, set the Size of all items to 100% by right-clicking on the Desktop.
   1. Click Screen resolution > Make text and other items larger or smaller > select 100%.
3. Set the Windows resolution to 1440x900.
4. Reboot.

Method 2:

1. Take the PC out of Coherence mode in Parallels.