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  • KB171011137: HD Flexo Screens - Application will not launch
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Summary

The HD Flexo Screens application will not launch. The following error message appears:

Standard AM screens not installed properly.
BG_DATA_SCREENS ((null)) not valid

Symptoms

The HD Flexo Screens application will not launch. The following error message appears:

Solution

This screenshot shows an error with HD Flexo Screens on FlexRipC (not Imaging Engine). FlexRipC uses the bg_data_screens_v010 on the FlexRipC computer by default.  

  1. Make a copy of this directory as a backup.
  2. Uninstall the Screens from the FlexRipC computer (go to Start > Programs > EskoScreen Data 1.0 > Remove Screen data). 
  3. Once the screens are uninstalled, install the screens again from the Imaging Engine/FlexRip DVD/ISO
  4. Once installed, try to open the HD Flexo Screens application and verify it is working. If so, you can copy the screens back into the bg_data_screens_v010 directory.
If this message appears on the Imaging Engine PC, the Screen Data 2.0 will need to be uninstalled and reinstalled on the Automation Engine Server.
Article information
Applies to

HD Flexo Screens all versions

Created12-Aug-15
Last revised 
AuthorWIWO
CW Number 
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