Description
If you pay your Esko software subscription via credit card, it can be that you need to update your credit card details (because your old card is expired etc.,). You can do this at any moment through our online self-service portal.
Procedure
- Sign in to esko.com.
- Go to My store account > My Software Subscriptions.
- Select the order for which you want to change the credit card and click Change payment details.
- Click Pay via another credit card.
- Provide your new card holder name, card number and security code and click Confirm.
The next time we need to charge you for this order, we will use your new credit card details.
You will be notified if we fail to charge your credit card
If we encountered issues charging your credit card, you will get an Email to update your credit card details.
Please update your payment details as soon as possible. By the next day your new credit card will be charged and your subscriptions will be updated.
This will not block you from working in the meantime, because your Esko software subscription will remain valid for a few more days.
| Article information | |
|---|---|
| Applies to | Esko all software products on subscription |
| Created | 17-Nov-15 |
| Last revised | |
| Author | CLVE, ELER |
| Case Number | |
Contents
Overview
Content Tools
ThemeBuilder
Tasks
Bookmarks