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Summary

The Imaging Engine ticket, Image to Screened Separation is missing the Len Output option. The TIFF and PDF output options are still available.

Symptoms

Len Output option is missing from the Image to Screened Separation ticket for Imaging Engine even though the Imaging Engine 14.0 license is present.

Solution

Several solutions are available:

  • Kill the logonsrv.exe process on the Automation Engine Server, restart Pilot.
  • Run Activate Server and restart Pilot.
  • Restart the Automation Engine Server.
  • Install hotfix 1402086.
Article information
Applies to

Imaging Engine 14.0

Created11-Dec-15
Last revised 
AuthorWIWO
Case Number 
Contents