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  • KB178340045: Cape Pack - Installing Cape ends in error
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Description

When installing Cape Pack, you get several error of files which cannot be accessed. 

Preview of one of those errors:

The file 'x\xx\xxxx' 
could not be opened. Please check that your disk is 
not full and that you have access to the 
destination directory.

Procedure

There are some settings which need to be configured to make sure that no errors show up while installing Cape:

  1. Make sure that the Windows Firewall is turned off.
  2. Log in as a Local administrator to the workstation.
  3. In case of OS Windows 7 or Windows 8: Turn off the Windows User Access Controls (UAC). This can be found in Control panel > User accounts > Change User Account Control Settings and move the slider all the way down.
Article information
Applies to

Cape Pack all versions

Created21-Mar-16
Last revised 
AuthorARDE
Case Number 
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