KB179219366: Automation Engine - Integrate with WebCenter special characters

Summary

Downloading a file (zip, PDF, etc) with special characters in the name fails with the Integrate with WebCenter Task. This is causing Workflows to fail. 

Symptoms

Files are not correctly downloaded. It either does not work at all or the files with special characters are downloaded but the special characters are gone from the name. For example: Südwestpfalz” is downloaded as “Sdwestpfalz.

You may also encounter the following error:

"java.lang.IllegalArgumentException: MALFORMED"

Workaround

As a workaround, you can add the needed character set to the different tickets. This will ensure that the Document will be correctly downloaded.