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It is not possible to create a new user using SDK call CreateUser.jsp in WebCenter 16.0.


Creating a brand new user using SDK call CreateUser.jsp fails. The following SQL error appears:

"The SQL request made is invalid. Detail: Cannot insert the value NULL into column 'User_key', table 'WebCenter4_0.webcenter.Users'; column does not allow nulls. INSERT fails."

Reproduced in 14.1.1. and 16.0. So, not related to customers SDK call. This bug affects only systems without connection to LDAP.

More Information

For installation instructions and to download the hotfix, go to:

Article information
Applies to

WebCenter 16.0

Last revised 
Author JANH
Case NumberCS00649724

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.