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Summary

In some circumstances proofing fails when using FlexProof/E with a SmartMark displaying the Color Strategy's name.

Symptoms

When trying to proof, the task errors with the following message:

ERROR: bgfrm.nonsupportedcolorstrategy("[name of the proofing strategy]")
ERROR: bgfrm.failaddjob
ERROR: CTicket2Dict_frprooftask::AddJobInfo - Non supported color strategy

Solution

Make sure your strategy has no space or special characters in its name.

Article information
Applies to

FlexProofE

Created 
Last revised 
AuthorBEVI
Case Number00846639
Contents