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Summary

When saving a normalized PDF file with more than 28 spotcolors, the following error occurs: "Cannot open file <file location and name> for writing".

Symptoms

When saving a normalized PDF file in PackEdge, the following error occurs: "Cannot open file <file location and name> for writing".

More Information

For installation instructions and to download the hotfix, go to: https://mysoftware.esko.com/Hotfixes/Details/201607041/16.0.

Article information
Applies to

PackEdge 16.0

Plato 16.0

Created18-Apr-17
Last revised 
Author PBOO
Case NumberCS00700971, CS00700619
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.