Symptoms
When trying to open the Curve Pilot, you get the following error message:
The application cannot connect to the BG_CMS data. If this PC is client of a server, please check if the BG_CMS data directory is shared On the server and/or if the user of this client PC has access to the server. If this PC is not a client, check if the BG_CMS system variable is set.
Workaround
Check the mounted shares on your computer. You will find a mounted share here to your CMS here.
You can see an example here:
Right click on this mounted share to open its contextual menu and click Disconnect.
You can now open the Curve Pilot without any issues.
| Article information | |
|---|---|
| Applies to | Curve Pilot 16.0.0 and newer |
| Created | 10-May-17 |
| Last revised | |
| Author | ELDE |
| Case Number | 00860810 |
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