In some cases, other software might be running on the server where WebCenter is installed and conflict with ports required by WebCenter.
e.g.: McAfee Anti-Virus running on the WebCenter WebServer, uses port 8081 required by WebCenter's Tomcat Service.
You can change the ports used by WebCenter, if the conflicting application is not able to change the port used.
This article focuses on one particular case, but the same principle applies for other ports which might be configurable via WebCenter configuration files.
Example: McAfee taking up port 8081 on the WebCenter WebServer.
Click the screenshots to enlarge if necessary
Start the currports application, located on the WebCenter DVD, in the Extra folder.
Verify with your IT department if the port can be changed to a different one to free up the port for WebCenter.
If they are or the application is unable to change ports, request a port number which is not blocked by the firewall or is used by any other application in listening mode.
4. Confirm a free port on the server
Type netstat -na | find "your port number"
netstat -na | find "your port number"
The quotes are necessary.
The result should be nothing, no message whatsoever. e.g.: port 8082
Scroll down to the port that requires a change.
It's not a bad idea to leave a comment, marking the change with your name and time stamp. Just for future reference.
You can either:
a. Reboot the entire machine.
b. Open the Services (services.msc) and restart the WebCenter Tomcat Web Server Service
a. Open up currports again and verify that the process wcr_tomcat_srv.exe is running under your new port
b. Open a Web Browser and go to the address http://localhost:yournewport
The result should be the familiar Tomcat start page.
For WebCenter 12.1-14.1.1, an additional change needs to be made.
Annotations should now be loaded.
WebCenter all versions
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