KB191628762: Hotfix 201704001 for FlexProof 16.0.2

Summary

Support for Epson SureColor P5000 with verification.

Symptoms

The SureColor P5000 is the little brother of the P7000/9000 printers. The printer got into a frozen state with the verification option. Only a hard reset of the printer allowed to continue working.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201704001/16.0.2.

Article information
Applies to	FlexProof 16.0.2
Created	02-Aug-17
Last revised
Author	EFI
Case Number	IE-10455

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.