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Summary

When working in 3D, ArtiosCAD crashes when rotating the object.

This is due to a wrong usage of the shortcut.

Symptoms

When working in 3D and trying to rotate the object, ArtiosCAD crashes.

Solution

This may happen when there is a shortcut defined for "View Angle" (usually it is the space bar) and the user keeps the space bar pressed while trying to turn the object.

Just click and release the space bar to activate the tool, and don't keep it pressed. 

Article information
Applies to

ArtiosCAD all versions

ArtiosCAD Enterprise all versions 

Created

 

Last revised 
Author GAZA
CW Number 
Contents

 

Note

An incorrect modification of values and parameters in the ArtiosCAD Defaults can cause critical problems that might lead to severe problems in the correct functioning of the program. Esko cannot guarantee the proper working of your ArtiosCAD installation due to an incorrect handling of parameters and settings. A reinstall might be mandatory in order to restore the original system state. For this reason, Esko recommends that you take regular backups of the ServerLib (Shared Defaults) folder, the database and the FileStore.

Please contact your local Esko Support team in case you need more advice related to backups.