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Summary

PackEdge hangs on startup (and never starts up) when there are too many SmartNames in Automation Engine.

Reading a SmartName config database from an Automation Engine Server with more than 5000 entries failed during initialization and the application did not startup ( endless loop).

Symptoms

PackEdge hangs on startup (and never starts up) when there are too many SmartNames in Automation Engine. Seems to start when there is over 5000 SmartNames (even though there doesn't seem to be a magic number when it starts happening).

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201704067/16.0.2.


 

 

Article information
Applies to

 Automation Engine 16.0.2

Created

  

Last revised 
AuthorKKE
Case Number

CS00936340, CS00947751

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.