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Summary

Save and open in Automation Engine Pilot is not working.

Symptoms

Save and open in Automation Engine Pilot does not select the file in Automation Engine Pilot.

Solution

Problem can be caused by computername and hostname not being the same.

You can check this in command window usinng the following commands:

  1. Hostname can be checked by typing:
    hostname
  2. Computername can checked by typing:
    Set COMPUTERNAME

For more information on how to change the computer name, see this link: https://www.cnet.com/how-to/how-to-change-your-computers-name-in-windows-10/

Article information
Applies to

PackEdge all versions 

Created 31-Jan-19
Last revised 
Author HG
Case Number 01097114
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