KB275983517: Hotfix 201903045 for Automation Engine 18.1

Summary

PDF documents transmitted by Automation Engine via SFTP task become corrupted/damaged.

Symptoms

After an update of the third Party SFTP server software, many PDF documents transmitted by Automation Engine via SFTP task become corrupted/damaged and that they cannot be rendered by Adobe ® Acrobat ®.

There is no indication of the issue at the Automation Engine task as it completes successfully. It is only when the document is retrieved from the SFTP site and then attempted to render in Acrobat®, the issue is found.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201903045/18.1.

Article information
Applies to	Automation Engine 18.1
Created	27 Feb 2020
Last revised
Author	SVV
Case Number	CS01148794

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.