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Adobe Illustrator CC 2019 Crashes with Network Licenses.


When working in Adobe Illustrator® CC 2019 version 23.0.5 and newer, with network licenses for DeskPack, Dynamic Content, or Studio plug-ins version 18.1., Adobe Illustrator crashes after about 30 minutes whether it is being used or sitting idle.

More Information

For installation instructions and to download the hotfix, go to



Article information
Applies to

DeskPack for Illustrator 18.1
Dynamic Content 18.1
Studio 18.1



Last revised 
Case Number



What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.