KB278760214: Hotfix 201903080 for Dynamic Content, DeskPack for Illustrator, Studio 18.1

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Summary

Adobe Illustrator CC 2019 Crashes with Network Licenses.

Symptoms

When working in Adobe Illustrator® CC 2019 version 23.0.5 and newer, with network licenses for DeskPack, Dynamic Content, or Studio plug-ins version 18.1., Adobe Illustrator crashes after about 30 minutes whether it is being used or sitting idle.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201903080/18.1.

Article information
Applies to	DeskPack for Illustrator 18.1 Dynamic Content 18.1 Studio 18.1
Created	16 Mar 2020
Last revised
Author	JAPA
Case Number	CS01201303

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.