KB278775395: Hotfix 201911055 for WebCenter 18.1.1

Summary

"Open login page" button in the session timeout pop up always redirects to the WebCenter login page instead of SAML (when SAML has priority 1).

Symptoms

Session Timeout in browser will show pop up, allowing you to "Check again" or "Open login page"
The customer expects this to return to their SAML login page, as this has the highest priority inside of the Authentication (SSO) config. Instead, this is returning you to the general login page (login.jsp).

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911055/18.1.1.

Article information
Applies to	WebCenter 18.1.1
Created	01 Apr 2020
Last revised
Author	JEPE
Case Number	CS01242729

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.