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Summary

Adobe® Illustrator® CC 2019 version 23.0.5 and later with DeskPack, Dynamic Content, or Studio plug-ins installed and using network licenses crashes after about 30 minutes.

Symptoms

Working in Adobe® Illustrator® CC 2019 version 23.0.5 or higher with network licenses for DeskPack, Dynamic Content, Studio plug-ins version 18.0.1, it crashes after about 30 minutes regardless of whether it is being used or in idle state.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201811066/18.0.1.


 

 

Article information
Applies to

Dynamic Content 18.0.1

DeskPack for Illustrator 18.0.1

Studio 18.0.1

Created

  

Last revised 
AuthorJAPA
Case Number CS01201303
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.