KB285543696: Hotfix 201911006 for WebCenter 18.1.1

Summary

Performance problems in search. DB Connection pool runs out of connections, resulting in errors.

Symptoms

Searches are very slow.
SQL Connection gives errors in WebCenter (could not get a connection on time).
Troubleshooting tools show a DB outage.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/201911006/18.1.1.

Article information
Applies to	WebCenter 18.1.1
Created	18 May 2020
Last revised
Author	KWZA
Case Number	CS01224814

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.