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The SmartName Task Owner E-mail may not resolve properly at all times.


Some specific tasks (typically involving a graphic kernel, such as f.i. the "Add SmartMarks" task) may not resolve the Task Owner E-mail SmartName properly.

When constructing an output file name f.i. with this SmartName, such tasks may run into errors like this:

INFO: Saving <<taskowner/>>
ERROR: <<taskowner/>> has wrong extension for filetype PDF

More Information

For installation instructions and to download the hotfix, go to



Article information
Applies to

 Automation Engine 18.1.1



Last revised 
Case Number CS01267536

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.