KB306296571: HOTFIX 202006032 for Automation Engine 20.0

Summary

BRIX graphic kernel based tasks may error out when processing a PDF file with an image having an opacity mask.

Symptoms

Processing a PDF file with an image having an opacity mask, may cause BRIX graphic kernel based tasks such as "Optimize and Clean (PSFix)" or "Export to PDF File" to fail with the following error message: "SYSTEM ERROR C0000005".

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202006032/20.0.

Article information
Applies to	Automation Engine 20.0
Created	29 Oct 2020
Last revised
Author	PVE
Case Number	CS01341692

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.