Summary
Automation Engine login window is not showing all fields (f.e. password field is missing )
Symptoms
Automation Engine login window is not showing all fields (f.e. password field is missing ). The login window can show like the example below. So far, it only has been seen on Windows computer with a 4K or higher resolution monitor.
Workaround
There is not a solution on a short term for this, but there is an easy workaround for this issue.
- Select the Automation Engine Pilot Desktop icon.
- Right-click and open the Properties.
- Select the Compatibility tab.
- Click Change High DPI Setting.
- In the High DPI scaling override section, enable the option Override high DPI scaling behaviour and set Scaling performed by to System.
- Click OK to save the changes.
- See screenshot below for the settings.
| Article information | |
|---|---|
| Applies to | Automation Engine 20.0 and newer |
| Created |
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| Last revised |
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| Author | |
| Case Number | CS01357977 |
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