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WebCenter Viewer is missing the CAD widget on certain occasions.


When opening an .ard or .mfg file in the WebCenter Viewer, you cannot see the layers.

More Information

For installation instructions and to download the hotfix, go to



Article information
Applies to

 WebCenter 16.1.1



Last revised 
Case Number CS01337614

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.