KB373305988: HOTFIX 202107013 for WebCenter 21.07

Summary

Viewer loads slowly in Chrome/Edge

Symptoms

Edge/Chrome freezes for multiple seconds when opening file in viewer
Edge/Chrome freezes for multiple seconds when switching between pages
Edge/Chrome indicates "The following page has become unresponsive" when opening the viewer.
This blocking behavior can take up to 2 minutes, after the initial freeze, the viewer works correctly without any problems.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202107013/21.07.

Article information
Applies to	WebCenter 21.07
Created	03 Jun 2022
Last revised
Author	PJPR
Case Number

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.