KB397284938: HOTFIX 202207004 for Cape Pack 2.15

Summary

Unable to send a 3D file from ArtiosCAD to Cape for palletization.

Symptoms

When using Cape 2.15 E1 on a client station, sending an ArtiosCAD 3D file to Cape will give an error saying "the system cannot locate the object specified."

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/202207004/2.15.

Article information
Applies to	Cape Pack 2.15
Created	25 Oct 2022
Last revised
Author	MOBE
Case Number	CS01563051

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.