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Unable to send a 3D file from ArtiosCAD to Cape for palletization.


When using Cape 2.15 E1 on a client station, sending an ArtiosCAD 3D file to Cape will give an error saying "the system cannot locate the object specified."

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

 Cape Pack 2.15



Last revised
Case NumberCS01563051

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.