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Deep Zoom mode does not work correctly when Approval Stamps are enabled


  • When customer tries to enable deep zoom mode in the viewer, it opens the approval stamp instead of the actual file.
  • Correct file is not viewed in Viewer when enabling Deep Zoom Mode, instead it opens the approval stamp.
  • This only happens when approval stamp is enabled on the system.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

 WebCenter 22.07



Last revised
Case NumberCS01593824 

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.