KB397307708: Hotfix 202203022 for Automation Engine 22.03

Summary

Automation Engine Viewer may in specific circumstances be slow when it is configured to view PDF files as in PackEdge.

Symptoms

After upgrading to Automation Engine 22.03, when using the Viewer while it is configured to view PDF files as in PackEdge, viewing may be very slow compared to previous versions or compared to viewing as in ArtPro+.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/hotfixes/details/202203022/.

Article information
Applies to	Hotfix 202203022 for Automation Engine 22.03
Created	11 Nov 2022
Last revised
Author	PVE
Case Number	CS01546487 (related: CS01561801, CS01548654, CS01551564)

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.