Esko Logo Back to Esko Support
Choose your language for a machine translation:


Summary

A Windows Esko Installer fails with the message "The previous installation of the product is corrupt".

Symptoms

A Windows Esko installer fails with messages such as:

  • The previous installation of the product is corrupt.
  • The installation of the previous component was not successful due to a fatal error.

Solution

  1. Open the registry with the command regedit.
  2. Remove the following key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Barco Graphics\

By doing this, the computer doesn't know anymore of previous installations of the Esko software. 

Run the new installer. This should now install without any problem.

Article information
Applies to

Esko Windows installer 

Created

  

Last revised

  

Author VEVE
Case Number 01604946
Contents