KB73059276: Automation Engine - In multipart products, product parts disappear when MIS system sends feedback over JDF for one product part

Summary

Multipart product:

• Runs through the Automation Engine workflow.
• Sends milestones to the MIS system.

When the MIS system sends feedback for the first product part:

• All the other product parts disappear from the Automation Engine database.
• The product files remain on the file server.

Symptoms

Some parts in a multipart product suddenly disappear in Automation Engine Pilot > Products view, but:

• The files are still available on the file server.
• There are no error messages in the user interface.

Solution

Hotfix1202115 introduces the Updating option in Automation Engine Pilot > Tools > Configure > Products > JDFSetup.

This option allows you to choose between:

• The current behavior.
• The behavior of Suite 10.

Both are valid behaviors.