Uploading a CAD file in WebCenter fails.
The upload fails and you get an error message: "Unable to get a real design type for x.ARD".
This is the case for almost all types of CAD files:
Mostly, a CAD file upload fails because the Boards and Defaults for WebCenter are not loaded.
You must load Boards and Defaults, even if you don't use this WebCenter as an ArtiosCAD Enterprise server. If they are not loaded, it causes problems when using all types of CAD files.
Refer to the installation guide to see how you can load the Boards and Defaults for WebCenter.
If solution 1 doesn't solve the issue, make sure that CAD-X is running:
WebCenter all versions
There is solution 3: rebuild CAD-X local db cache.
to do so, go to app server, stop cadx and delete the cache located in the folder of user of cadx service runner, (BGSYSTEM in most of cases).
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