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Non-admin users are not able to release items in the To Do List that have been set to "Any user".


Log into Pilot as a non-admin user. Launch a Wait for Action (Checkpoint) task on a file, with To set to "any user". Open the To Do List and select the entry that shows up in there. The Release button is grayed out. If you make that user as Admin, then the Release button is no longer grayed out.

More Information

For installation instructions and to download the hotfix, go to

Article information
Applies to

Automation Engine 12.1.0

Last revised 
Author BDT
CW Number



What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.