KB78611679: Hotfix 61 for Automation Engine 12

Summary

To avoid problems on Mac OS X with the Pilot "Launch" functionality from the Automation Engine web page, a Pilot "Download" is added after installing the hotfix. This workaround allows you to install the Pilot locally (without the auto-updating feature).

Symptoms

Customers have trouble to launch Mac Pilot after Java changes on the Mac system.

Important remark: on Feb 1st, 2013, Apple has released Java for Mac OS X 10.6.x (Snow Leopard) Update 12 - support.apple.com/kb/DL1573

This release solves issues launching the Automation Engine Pilot caused by Apple's Malware Definitions update on Jan 31st.

For Mac OS X 10.7.x (Lion) and Mac OS X 10.8.x (Mountain Lion) clients, the hotfix is still an alternative way to bypass Java Web Start issues.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/61/12.0.

Article information
Applies to	Automation Engine 12
Created	15-Nov-13
Last revised
Author	PVE
CW Number	EA132742

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.