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Summary

Fixes for Color Engine Pilot issues, mandatory for customers using the PantoneLIVE solution.

Symptoms

This hotfix is mandatory for customers using the PantoneLIVE solution. It fixes the following issues:

  • Color Engine Pilot freezes for hours when trying to import a proofer profile.
  • Connection with the PantoneLIVE server is failing.
  • Unable to change the preference settings.
  • It is not possible to connect to the PantoneLIVE server if a proxy server is used.

More Information

For installation instructions and to download the hotfix, go to  https://mysoftware.esko.com/Hotfixes/Details/49/12.0.

Article information
Applies to

Color Engine Pilot 12

Created25-Nov-13
Last revised 
Author BWM
CW NumberCW122166, CW112992
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.