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Summary

A TCP file generated by the Automation Engine's Trap with PowerTrapper or Trap - Prepare Trap Pairs task could not be opened in PackEdge 12.0.

Symptoms

When PowerTrapping a file in Automation Engine 12 and opening it in PackEdge 12, the following errors occur:

  • "Page 1 in file does not match current loaded page. Do you want to delete the TCP file?"
  • "Could not load color pairs"

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/31/12.0. 

Article information
Applies to

PackEdge 12

Created25-Nov-13
Last revised 
Author PBOO
CW NumberCW 111886, DT 106068
Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.