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I have a Send Notification task in a workflow and I link an image using the HTML img tag. Why is my image not shown in the preview?


is shown as:


There can be several reasons:

  • The image does not (or no longer) exist on the server you link to. In the example above, using your browser go to and see if it shows the image.
  • The security settings of an applet can prohibit the applet to link to cross-domain resources. This means that an image on the same server will work, but linking to an image on another server will not. Your options are:
    • Leave the image in the message as it is. It will show up 'broken' in the preview, but the image will still be shown in the sent e-mail (if your e-mail client allows you to see images).
    • Switch to a more trusted applet. You can do this by changing the Viewer and Workflow Applet preference via My WebCenter > My Preferences under Viewer Preferences. The "Signed (Sandboxed)" and "Unsigned" values are the more restricted ones. The "Signed (not sandboxed)" value will allow you to see the image.
Article information
Applies to

WebCenter 12 and newer

Last revised8-Jan-14
CW Number