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Summary

After upgrading from WebCenter 12.x to WebCenter 14, any Excel lists used in attribute categories may not function anymore due to a missing driver. Previously, the Excel lists functionality used a 32-bit driver, already installed on your Web Server. WebCenter 14 however, requires a 64-bit driver, possibly not available on your system yet. To correct the problem, you will need to download and install the 64-bit Excel driver on your WebCenter Web Server.

Symptoms

Provided you have Excel lists uploaded to your WebCenter Web Server, you will see one or multiple error messages when you try to open any Attribute Category to edit it. The error message states that the Excel list(s) could not be loaded.

Solution

To be able to continue using your WebCenter 12.x Excel lists in attribute categories, you may need to install the 64-bit Microsoft Excel driver on the Web Server.

Follow these steps to resolve the issue:

  1. Go to http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=13255 from the Web Server if possible, otherwise from your local system.
  2. Download the driver. Make sure to select AccessDatabaseEngine_x64.exe.
  3. Save the resulting AccessDatabaseEngine_x64.exe file directly on the Web Server (or copy it from your own system after downloading).
  4. Run AccessDatabaseEngine_x64.exe.

    There is no need to restart the TomCat service.

Make sure the Excel lists on the Web Server, exist in the instance you are trying to access. You may need to copy the custom/excel folder into multiple instances.

 

Also see:

Article information
Applies to

WebCenter 14.0

Created08-Jan-14
Last revised25-Feb-15
AuthorDEKE
CW Number 
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