The entire design is not showing up while converting to 3D. Only part of the design is seen.
Unable to find faces due to gaps.
Below is additional information on how the issue appears.
Solution
The above symptoms are caused due to gaps or due to some cut lines not making an outline.
In case the issue is faced due to gaps, try selecting different options from the Fix gaps up to: drop-down menu as shown in the below picture.
In case you are unable to convert to 3D due to "some cut lines not making an outline", check if the outer cut lines of the design are looped. Verify if the cut lines are looped using the "Select tool will select connected lines" button (third button) and fix the issue.
If you still have problems, please contact Esko Customer Support to get assistance from Esko Engineers.