KB85657862: Hotfix 1204045 for Automation Engine 12.1.1

Summary

On a moderate to heavily loaded servers, some tasks (typically the more recent (native) PDF processing tasks, such as for instance: "Optimize PDF Document") may fail without any indication. This may happen more often for tasks running on an assistant in case of a (loaded) master-assistant(s) configuration. In fact, the tasks run fine, but there is an issue in reporting their status to the server.

Symptoms

On a moderate to heavily loaded servers, some tasks (typically the more recent (native) PDF processing tasks) may fail without any indication why exactly.

More Information

For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/1204045/12.1.1.

Article information
Applies to	Automation Engine 12.1.1
Created	20-Mar-14
Last revised
Author	LOLE
CW Number	CW 198420

Contents

What is a Hotfix?

A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.

Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.