Elements could be missing in the normalized PDF files that are generated using the "Normalize PostScript / PDF / Illustrator 8.0 File" task with the Destination color space option set to Grayscale.
Elements in the document are disappearing during normalization when they are converted to Grayscale.
For installation instructions and to download the hotfix, go to https://mysoftware.esko.com/Hotfixes/Details/1203019/12.1.
Automation Engine 12.1.0
What is a Hotfix?
A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.
Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.
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