KB86477244: PowerTrapper - How to delete hanging trap task

Description

A trap task launched from Adobe^® Illustrator^® is stuck in Pilot and will not delete.

Procedure

To delete the hanging task:

1. Open Automation Engine Pilot.
2. Find the trapping task that is stuck.
3. In the contextual menu^* of the task, click Cancel.
4. After a while, you should see Force Quit in the contextual menu of the task.
5. Click Force Quit to cancel the task.

^*You may also go to the top menu bar in Pilot and click Task > Cancel.

For more information on what could cause a trapping task to hang please see

• Page:
  KB75761171: DeskPack - PowerTrapper Client task seems to be hanging in the Shuttle dialog