Child pages
  • KB90866770: Automation Engine - Download and software update of Client is very slow on Windows
Skip to end of metadata
Go to start of metadata

 

Summary

Downloading the Automation Engine client applications installer and downloading an update for an Automation Engine client application is very slow on Windows.

Symptoms

On a Windows system,

  • Downloading the Automation Engine client applications installer from the Client Apps page of the Server Admin Web Tool is very slow.
  • When an update of an Automation Engine client application is required or available, downloading the update takes a very long time.

Solution

The problem can be caused by the Deterministic Network Enhancer.

To disable the Deterministic Network Enhancer, do the following:

  1. Open the Network and Sharing Center and click Change adapter settings, or click the Start button, enter ncpa.cpl in the search field and press ENTER.
  2. Right-click the network connection you are using to connect to the network and click Properties.
  3. Check if the network connection is using the Deterministic Network Enhancer.
  4. Uncheck the check box next to Deterministic Network Enhancer and click OK.

Article information
Applies to

Automation Engine 12.1 and newer

Created05-Jun-14
Last revised 
AuthorMABM
CW Number232119
Contents