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Summary

Unable to see SmartMarks from the server in Plato.

Symptoms

When opening a file in Plato, you go to Production > SmartMarks > Load set... but you do not see the SmartMarks from the server.

Solution

  1. Go to Edit > Preferences > Server&Resources tab.
  2. Make sure Plato is connected to the server and click Check.
  3. Close Plato and relaunch.
  4. You can check resources under Edit > Preferences > Server&Resources tab, click Show Location of Data Resources and make sure the path is to the server and not a local path.
Article information
Applies to

Plato all versions

Created09-Jun-14
Last revised 
AuthorKNB
CW Number237548
Contents