SmartMark selection is broken both when trying to set it up as a public parameter as well as when trying to choose a set from within Adobe® Illustrator® PowerLayout Client. Also, the (DeskPack) Shuttle Client does not find any of the public tickets although several tickets are saved as public.
Symptoms
SmartMark selection as a public parameter no longer works.
Adobe® Illustrator® PowerLayout Client is also affected, as no SmartMark sets show up in the selection dialog either.
No public tickets might be found by the (DeskPack) Shuttle Client, although several tickets are saved as public.
A Hotfix is a software package that you can install on an existing installation of our software. Each hotfix contains fixes for one or more known issues in our released software.
Because there is always a small chance for a hotfix to cause new issues, you should only install Recommended Hotfixes, unless otherwise instructed by your Esko Software Support team.