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These are the minimum requirements for reasonable performance of the described products. They will help you decide whether the equipment you are currently using remains viable. If you are considering new equipment, bear in mind that these requirements are minimum, not optimal. Exceeding these specifications will in general lead to enhanced performance.

Automation Engine Server


Minimum Requirements for new installations:

Personal Automation Engine

• CPU: 2 processor cores (from x86-32 or x86-64 compatible processors)
• Memory: minimum 4GB RAM

Automation Engine with 10 clients

 

• CPU: 2 processor cores (from x86-32 or x86-64 compatible processors)
• Memory: minimum 4GB RAM
• Viewing and QA Module: add 1 processor core and 2 GB RAM per 2 "simultaneous viewing sessions".

Automation Engine with 20 clients

 

• CPU: 4 processor cores (from x86-32 or x86-64 compatible processors)
• Memory: minimum 8GB RAM
• Viewing and QA Module: add 1 processor core and 2 GB RAM per 2 "simultaneous viewing sessions".

Automation Engine with 50 clients

• CPU: 8 processor cores (from x86-32 or x86-64 compatible processors)
• Memory: minimum 16GB RAM
• Viewing and QA Module: add 1 processor core and 2 GB RAM per 2 "simultaneous viewing sessions".

Note: viewing sessions that view "unprepared files" or go into deep zoom mode are typically the viewing sessions that require the additional hardware resources. On average between 10% and 25% of the clients actually in use will be in this case – these are the ones that should be taken into account.

Example: a 50 client system where 30 clients are effectively used, will have on average not more than 8 simultaneous clients requiring additional hardware resources for viewing, e.g. additionally 4 processor cores and 8 GB RAM. For a 50 client system on one 1 physical machine this would require a 12 processor core machine with 24 GB of RAM. Note that is also possible to add an Automation Engine configured as Assistant to spread the load of processing and viewing over multiple servers (physical or virtual)
Knowing the exact customer situation and viewing requirements helps in more accurately determining the additional hardware resources needed for viewing.

For existing BackStage installations migrating to Automation Engine:
Upgrades from existing BackStage ESS7 R6 environments should run on existing hardware with comparable performance for the same functionality (however not on Windows Server 2000 as Automation Engine is not supported for Windows Server 2000). However the hardware requirements as for new installations should be encouraged for optimum performance.

Shuttle support for Automation Engine 10.1 only from Suite 10.1 editors, except for ArtPro 10.0.2

General requirements:

  • Harddisk: An NTFS volume is required. The software takes about 20GB of disk space. Also take into account the need for storage of temporary and production data. A backup solution is strongly advised.
  • Network: 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.
  • Video Card: Minimum 1280 x 1024 resolution, true color depth
  • CD/DVD: DVD-ROM drive
  • Virtualization : VMware ESX (version 3, 3.5, 4, 4.1 and 5) and Microsoft Hyper-V are supported.
    Note that hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.
    Known issue:
    When you run software (with a local license server) on a virtual machine, the Esko license server (a process called “esko.exe”) might take up 100% of one of the virtual processors. This problem has been escalated to the third-party who provides the licensing engine, but currently we can only offer 2 workarounds:
     - Reboot the virtual machine if this problem occurs.
     - Move your Esko license server to another (and preferably physical) machine.
  • Supported databases:
    SQL Server 2000 (MSDE and Standard Edition),
    SQL Server 2005(Express Edition, Workgroup Edition, Standard Edition, Enterprise Edition),
    SQL Server 2008 and SQL server 2008 R2 (Express Edition, Workgroup Edition, Standard Edition, Enterprise Edition).
    Please make sure that the database is compatible with the OS you're installing on.
  • Fileservers: All Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. We recommend to use Windows Server 2003 or Windows Server 2008 as file server. Mac OS X (version 10.5.x; 10.6.x, 10.7.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a Mac OS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data.
  • Compatibility: If you intend to run other applications as well on this hardware, make sure to check compatibility with the specifications of all other applications as well
  • Remote Support: Esko Customer Support is using TeamViewer as a solution for remote access and support over the Internet, it can be downloaded from http://www.teamviewer.com/download/index.aspx
  • Operating Systems compatibility matrix:

    Windows XP

     32 bit64 bit
      SP1SP2SP3 SP1SP2SP3
    Home EditionNONONONO    
    Professional EditionNONONONONONONONO



    Windows Vista

     32 bit64 bit
      SP1SP2 SP1SP2
    Windows Vista StarterNONONO   
    Windows Vista Home BasicNONONONONONO
    Windows Vista Home PremiumNONONONONONO
    Windows Vista BusinessNONONONONONO
    Windows Vista EnterpriseNONONONONONO
    Windows Vista UltimateNONONONONONO



    Windows 7

     32 bit64 bit
      SP1 SP1
    Windows 7 Home BasicNONONONO
    Windows 7 Home PremiumNONONONO
    Windows 7 ProfessionalNONONONO
    Windows 7 EnterpriseNONONONO
    Windows 7 UltimateNONONONO



    Windows 2000

     32 bit
      SP1SP2SP3SP4
    Windows 2000 ProfessionalNONONONONO
    Windows 2000 ServerNONONONONO
    Windows 2000 Advanced ServerNONONONONO
    Windows 2000 Datacenter ServerNONONONONO



    Windows Server 2003

     32 bit64 bit
      SP1SP2 SP1SP2
    Windows Server 2003 Standard **YESYESYES*NONONO
    Windows Server 2003 EnterpriseYESYESYES*NONONO
    Windows Server 2003 DatacenterYESYESYES*NONONO
    Windows Server 2003 R2 Standard ** YESYES* NONO
    Windows Server 2003 R2 Enterprise YESYES* NONO
    Windows Server 2003 R2 Datacenter YESYES* NONO

    Windows Small Business Server 2003 is not supported
    Windows Server 2003 Web is not supported



    Windows Server 2008

     32 bit64 bit
      SP2 SP2
    Windows Server 2008 StandardYESYES*YESYES*
    Windows Server 2008 EnterpriseYESYES*YESYES*
    Windows Server 2008 DatacenterYESYES*YESYES*

    Windows Small Business Server 2008 is not supported
    Windows Web Server 2008 is not supported
    Windows Server 2008 HPC Edition is not supported



    Windows Server 2008 R2

     64 bit
      SP1
    Windows Server 2008 R2 StandardYES*YES*
    Windows Server 2008 R2 EnterpriseYES*YES*
    Windows Server 2008 R2 DatacenterYES*YES*

    Windows Small Business Server 2008 is not supported
    Windows Server 2008 R2 Foundation is not supported.
    Windows Web Server 2008 R2 is not supported
    Windows Server 2008 R2 HPC Edition is not supported

    * Recommended Operating Systems

    ** Only fit for configurations requiring 4GB of RAM or less
    For more info about Windows memory limitation, please consult this table.

     
    Automation Engine Client


    Automation Engine Pilot - Client for Mac   Automation Engine Pilot - Client for PC 

    Automation Engine Pilot - Client for Mac

    • CPU: Mac with Intel processor (PowerPC is not supported anymore)
    • Memory: Minimum 1GB RAM
    • Harddisk: The software takes about 1GB of disk space. Also take into account the need for storage of temporary and production data. A backup solution is strongly advised.
    • Video Card: Minimum 1280 x 1024 resolution, true color depth
    • Network: 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.
    • CD/DVD: DVD-ROM drive
    • Compatibility: If you intend to run other applications as well on this hardware, make sure to check compatibility with the specifications of all other applications as well
    • Remote Support: Esko Customer Support is using TeamViewer as a solution for remote access and support over the Internet, it can be downloaded from http://www.teamviewer.com/download/index.aspx
    • Operating Systems compatibility matrix:



       

      Client OS

      Server OS

      10.1.xNONO
      10.2.xNONO
      10.3.xNONO
      10.4.0 - 10.4.10 (Tiger)NONO
      10.4.11 (Tiger)NONO
      10.5.0 - 10.5.7 (Leopard)YESNO
      10.5.8 (Leopard)YES*NO
      10.6.0 - 10.6.2 (Snowleopard)YESNO
      10.6.3 - 10.6.7 (Snowleopard)YES*NO
      10.7 (Lion)YESNO

      * Recommended operating system.

     


    Automation Engine Pilot - Client for PC

     

    • CPU: An x86-32 or x86-64 compatible dual-core processor (Intel or AMD), minimum dual-core
    • Memory: Minimum 1GB RAM
    • Harddisk: An NTFS volume is required. The software takes maximum 1GB of disk space. But take into account the need for storage of temporary and production data. A backup solution is strongly advised.
    • Network: 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.
    • Video Card: Minimum 1280 x 1024 resolution, true color depth
    • CD/DVD: DVD-ROM drive
    • Virtualization: Parallels Desktop or Vmware Fusion is supported, but please be aware that Esko doesn't test all combinations of MacOSX and Parallels Desktop/Vmware Fusion.
    • Compatibility: If you intend to run other applications as well on this hardware, make sure to check compatibility with the specifications of all other applications as well
    • Remote Support: Esko Customer Support is using TeamViewer as a solution for remote access and support over the Internet, it can be downloaded from http://www.teamviewer.com/download/index.aspx
    • Operating Systems compatibility matrix:

      Windows XP

       32 bit64 bit
        SP1SP2SP3 SP1SP2SP3
      Home EditionNONONONO    
      Professional EditionYESYESYESYES*NONONONO



      Windows Vista

       32 bit64 bit
        SP1SP2 SP1SP2
      Windows Vista StarterNONONO   
      Windows Vista Home BasicNONONONONONO
      Windows Vista Home PremiumNONONONONONO
      Windows Vista BusinessYESYESYES*NONONO
      Windows Vista EnterpriseYESYESYES*NONONO
      Windows Vista UltimateYESYESYES*NONONO



      Windows 7

       32 bit64 bit
        SP1 SP1
      Windows 7 Home BasicNONONONO
      Windows 7 Home PremiumNONONONO
      Windows 7 ProfessionalYES*YESYES*YES
      Windows 7 EnterpriseYES*YESYES*YES
      Windows 7 UltimateYES*YESYES*YES



      Windows 2000

       32 bit
        SP1SP2SP3SP4
      Windows 2000 ProfessionalNONONONONO
      Windows 2000 ServerNONONONONO
      Windows 2000 Advanced ServerNONONONONO
      Windows 2000 Datacenter ServerNONONONONO



      Windows Server 2003

       32 bit64 bit
        SP1SP2 SP1SP2
      Windows Server 2003 StandardYESYESYESNONONO
      Windows Server 2003 EnterpriseYESYESYESNONONO
      Windows Server 2003 DatacenterYESYESYESNONONO
      Windows Server 2003 R2 Standard YESYES NONO
      Windows Server 2003 R2 Enterprise YESYES NONO
      Windows Server 2003 R2 Datacenter YESYES NONO

      Windows Small Business Server 2003 is not supported
      Windows Server 2003 Web is not supported



      Windows Server 2008

       32 bit64 bit
        SP2 SP2
      Windows Server 2008 StandardYESYESYESYES
      Windows Server 2008 EnterpriseYESYESYESYES
      Windows Server 2008 DatacenterYESYESYESYES

      Windows Small Business Server 2008 is not supported
      Windows Web Server 2008 is not supported
      Windows Server 2008 HPC Edition is not supported



      Windows Server 2008 R2

       64 bit 
        SP1
      Windows Server 2008 R2 StandardYESYES
      Windows Server 2008 R2 EnterpriseYESYES
      Windows Server 2008 R2 DatacenterYESYES

      Windows Small Business Server 2008 is not supported
      Windows Server 2008 R2 Foundation is not supported.
      Windows Web Server 2008 R2 is not supported
      Windows Server 2008 R2 HPC Edition is not supported

      * recommended Operating system.

    • For more info about Windows memory limitation, please consult this table.

Notes

 

  1. Installing and using Esko software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,…) is not supported, except for non-subscription versions of Cape Pack. You cannot run Esko software with local licenses via Remote Desktop.
  2. Although we don't expect issues with Microsoft OS patches, Esko only guarantees support on the official MS Service Pack (SP) level, not on individual OS patches. PC's for Esko applications (editors, rips or servers) must not be configured as WebServers (IIS), Network Domain Controllers (Active Directory), DNS Server, DHCP Server, WINS Server, SQL Server, or MailServer. The Automation Engine Server is allowed to be a Member Server in a Windows Active Directory domain. However, Esko can not test all possible configurations. Contact your regional Customer Service Center in case of specific questions.
  3. A single processor with hyperthreading enabled is considered as 2 processors for memory calculations. A dual core processor is considered as 2 processors for memory calculations.
  4. Esko software will only work with properly licensed versions of operating systems and other software. Esko is not responsible for any loss of functionality due to use with unlicensed software. Esko will not provide assistance in installing software on equipment lacking properly licensed software.

 

For more in-depth technical information, search our Knowledge Base.

System Requirements
Applies to

Automation Engine Server and Client

Version10.1
Last revised 09-Jun-2014
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