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These are the minimum requirements for reasonable performance of the described products. They will help you decide whether the equipment you are currently using remains viable. If you are considering new equipment, bear in mind that these requirements are minimum, not optimal. Exceeding these specifications will in general lead to enhanced performance.


BitMap Viewer

  • CPU: An x86-32 or x86-64 compatible dual-core processor (Intel or AMD), minimum dual-core
  • Memory: Minimum 1GB RAM, recommended 4GB RAM
  • Harddisk: An NTFS volume is required. The software takes about 10GB of disk space. Also take into account the need for storage of temporary and production data. A backup solution is strongly advised.
  • Network: 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.
  • Video Card: Minimum 1280 x 1024 resolution, true color depth
  • CD/DVD: DVD-ROM drive
  • Virtualization : VMware ESX (version 3, 3.5, 4, 4.1 and 5) and Microsoft Hyper-V are supported.
    Note that hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.
    Known issue:
    When you run software (with a local license server) on a virtual machine, the Esko license server (a process called “esko.exe”) might take up 100% of one of the virtual processors. This problem has been escalated to the third-party who provides the licensing engine, but currently we can only offer 2 workarounds:
     - Reboot the virtual machine if this problem occurs.
     - Move your Esko license server to another (and preferably physical) machine.
  • Fileservers: All Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. We recommend to use Windows Server 2003 or Windows Server 2008 as file server. Mac OS X (version 10.5.x; 10.6.x, 10.7.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a Mac OS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data.
  • Compatibility: If you intend to run other applications as well on this hardware, make sure to check compatibility with the specifications of all other applications as well
  • Remote Support: Esko Customer Support is using TeamViewer as a solution for remote access and support over the Internet, it can be downloaded from
  • Operating Systems compatibility matrix:

    Windows XP

     32 bit64 bit
      SP1SP2SP3 SP1SP2SP3
    Home EditionNONONONO    
    Professional EditionYESYESYESYESNONONONO

    Windows Vista

     32 bit64 bit
      SP1SP2 SP1SP2
    Windows Vista StarterNONONO   
    Windows Vista Home BasicNONONONONONO
    Windows Vista Home PremiumNONONONONONO
    Windows Vista BusinessNONONONONONO
    Windows Vista EnterpriseNONONONONONO
    Windows Vista UltimateNONONONONONO

    Windows 7

     32 bit64 bit
      SP1 SP1
    Windows 7 Home BasicNONONONO
    Windows 7 Home PremiumNONONONO
    Windows 7 ProfessionalYESNOYESNO
    Windows 7 EnterpriseYESNOYESNO
    Windows 7 UltimateYESNOYESNO

    Windows 2000

     32 bit
    Windows 2000 ProfessionalNONONONONO
    Windows 2000 ServerNONONONONO
    Windows 2000 Advanced ServerNONONONONO
    Windows 2000 Datacenter ServerNONONONONO

    Windows Server 2003

     32 bit64 bit
      SP1SP2 SP1SP2
    Windows Server 2003 StandardYESYESYESNONONO
    Windows Server 2003 EnterpriseYESYESYESNONONO
    Windows Server 2003 DatacenterYESYESYESNONONO
    Windows Server 2003 R2 Standard YESYES NONO
    Windows Server 2003 R2 Enterprise YESYES NONO
    Windows Server 2003 R2 Datacenter YESYES NONO

    Windows Small Business Server 2003 is not supported
    Windows Server 2003 Web is not supported

    Windows Server 2008

     32 bit64 bit
      SP2 SP2
    Windows Server 2008 StandardYESYESYESYES
    Windows Server 2008 EnterpriseYESYESYESYES
    Windows Server 2008 DatacenterYESYESYESYES

    Windows Small Business Server 2008 is not supported
    Windows Web Server 2008 is not supported
    Windows Server 2008 HPC Edition is not supported

    Windows Server 2008 R2

     64 bit 
    Windows Server 2008 R2 StandardYESNO
    Windows Server 2008 R2 EnterpriseYESNO
    Windows Server 2008 R2 DatacenterYESNO

    Windows Small Business Server 2008 is not supported
    Windows Server 2008 R2 Foundation is not supported.
    Windows Web Server 2008 R2 is not supported
    Windows Server 2008 R2 HPC Edition is not supported


    * recommended Operating system.

  • For more info about Windows memory limitation, please consult this table.



  1. Installing and using Esko software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,…) is not supported, except for non-subscription versions of Cape Pack. You cannot run Esko software with local licenses via Remote Desktop.
  2. Although we don't expect issues with Microsoft OS patches, Esko only guarantees support on the official MS Service Pack (SP) level, not on individual OS patches. PC's for Esko applications (editors, rips or servers) must not be configured as WebServers (IIS), Network Domain Controllers (Active Directory), DNS Server, DHCP Server, WINS Server, SQL Server, or MailServer. The Automation Engine Server is allowed to be a Member Server in a Windows Active Directory domain. However, Esko can not test all possible configurations. Contact your regional Customer Service Center in case of specific questions.
  3. A single processor with hyperthreading enabled is considered as 2 processors for memory calculations. A dual core processor is considered as 2 processors for memory calculations.
  4. Esko software will only work with properly licensed versions of operating systems and other software. Esko is not responsible for any loss of functionality due to use with unlicensed software. Esko will not provide assistance in installing software on equipment lacking properly licensed software.


For more in-depth technical information, search our Knowledge Base.

System Requirements
Applies to

Bitmap Viewer

Last revised 12-Jun-2014