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The following are the minimum system requirements for Bitmap Viewer 14.0. Exceeding these requirements will in most cases lead to a performance increase. Running Bitmap Viewer on a system that does not meet these requirements is not supported.

Minimum requirements

Minimum System Requirements for Bitmap Viewer 14.0
Processor type and speed

x86 (32-bit) or x64 (64-bit) compatible processor (Intel or AMD), minimum dual-core.


Minimum 1GB RAM, recommended 4GB RAM.

For more info about memory limitations in Windows operating systems, please consult this table.

Available hard drive space

  • System drive:
  • Data drive:
An NTFS volume is required. The software takes about 350 MB of disk space. Also take into account the need for storage of temporary and production data. A backup solution is strongly advised.
Graphics card and video driversMinimum 1280 x 1024 resolution, true color depth.
Network connection10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol is not supported.

VMware ESX (version 3, 3.5, 4, 4.1 and 5) and Microsoft Hyper-V are supported.

Hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.

Known issue:
When you run software (with a local license server) on a virtual machine, the Esko license server (a process called “esko.exe”) might take up 100% of one of the virtual processors. This problem has been escalated to the third-party who provides the licensing engine, but currently we can only offer two workarounds:
 - Reboot the virtual machine if this problem occurs.
 - Move your Esko license server to another (and preferably physical) machine.

File serversAll Esko applications running on Windows OS can use data that is available on network shares. These shares need to be on Windows or Unix/Linux (using SMB) file servers. We recommend to use Windows Server 2003 or Windows Server 2008 as file server. Mac OS X (version 10.5.x; 10.6.x, 10.7.x) data servers are also supported, but with limitations. These are standard limitations encountered when connecting to a Mac OS X server from Windows workstations or servers. They are related to losing resource forks of the MAC-application data when a Windows component moves or copies data.

Supported Operating Systems

Recommended operating systems are highlighted in green in the tables below.

If an operating system is not listed in the tables below, it is not supported. Do not try to install Bitmap Viewer on a computer running an unsupported operating system.

Windows Server 2012 R2

Windows Server 2012 R2 Standard(tick)
Windows Server 2012 R2 Datacenter(tick)

Windows Server 2012

Windows Server 2012 Standard(tick)
Windows Server 2012 Datacenter(tick)

Windows Server 2008 R2

Windows Server 2008 R2 Standard(error)(tick)
Windows Server 2008 R2 Enterprise(error)(tick)
Windows Server 2008 R2 Datacenter(error)(tick)
Windows Small Business Server 2008(error)(error)
Windows Server 2008 R2 Foundation(error)(error)
Windows Web Server 2008 R2(error)(error)
Windows Server 2008 R2 HPC Edition(error)(error)

Windows Server 2008

  SP2 SP2
Windows Server 2008 Standard(error)(tick)(error)(tick)
Windows Server 2008 Enterprise(error)(tick)(error)(tick)
Windows Server 2008 Datacenter(error)(tick)(error)(tick)
Windows Small Business Server 2008(error)(error)(error)(error)
Windows Web Server 2008(error)(error)(error)(error)
Windows Server 2008 HPC Edition(error)(error)(error)(error)

Windows 8.1

Edition32-bit 64-bit 
  SP1   SP1
Windows 8.1(error)(tick)(error)(tick)
Windows 8.1 Pro(error)(tick)(error)(tick) 
Windows 8.1 Enterprise(error)(tick) (error)(tick) 
Windows RT(error)(error) (error)(error) 

Windows 8

Edition32-bit 64-bit 
  SP1  SP1 
Windows 8(error)(tick) (error)(tick) 
Windows 8 Pro(error)(tick) (error)(tick) 
Windows 8 Enterprise(error)(tick)(error)(tick)
Windows RT(error)(error)(error)(error) 

Windows 7

  SP1 SP1
Windows 7 Home Basic(error)(error)(error)(error)
Windows 7 Home Premium(error)(error)(error)(error)
Windows 7 Professional(error)(tick)(error)(tick)
Windows 7 Enterprise(error)(tick)(error)(tick)
Windows 7 Ultimate(error)(tick)(error)(tick)

Unsupported Operating Systems

  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Storage Server 2012 Workgroup
  • Windows Storage Server 2012 Standard
  • Windows Small Business Server 2008
  • Windows Web Server 2008
  • Windows Server 2008 HPC Edition
  • Windows Vista (all editions)
  • Windows XP (all editions)
  • Windows Server 2003 (all editions)
  • Windows 2000 (all editions)
System Requirements
Applies to

Bitmap Viewer

Version14.0 & 14.0.1
Last revised 16-Sep-2014

Useful Links

Software downloads:

Software installation: Bitmap viewer installation guide