The following are the minimum system requirements for Device Manager 18.1. Exceeding these requirements will in most cases lead to a performance increase. Running Device Manager on a system that does not meet these requirements is not supported.
Minimum System Requirements for Device Manager 18.1
Processor type and speed
x86-64 compatible dual-core processor
12 GB minimum
Available hard drive space
The installation takes up 40 GB of disk space.
An NTFS volume is required.
Take into account the need for storage of temporary and production data.
A back-up solution is strongly advised
Graphics card and video
Minimum 1280 x 1024 screen resolution, true color depth.
10/100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP version 6 is not supported.
Device Manager supports virtualization on:
Hardware connections, including dongles, proofers, spectrophotometers and others may work, but are not supported. Customers should verify hardware support through their virtualization support channels.
SQL Server 2012 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition) Requires Service Pack 4 (11.0.7100.0)
SQL Server 2014 (Express Edition, Standard Edition, Business Intelligence Edition, Enterprise Edition) Requires Service Pack 1 (12.0.4100.0)
SQL Server 2016 (Express Editions, Standard Edition, Enterprise Edition) Requires Service Pack 1 (13.0.4001.0)
SQL Server 2017 (Express Editions, Standard Edition, Enterprise Edition)
All Esko applications running on Windows OS can use data that is available on network shares. For Device Manager to perform according to expectations, these shares need to be on NTFS volumes on Windows file servers (with no folders enabled for case-sensitive file names). We recommend to use Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2 or Windows Server 2016 as file server (preferably the same version as for the Automation Engine Server).
As only Windows file servers are supported, Mac OS X or Unix/Linux (CIFS/SMB or NFS) data servers for instance are not supported (including many Network Attached Storage units).
Supported Operating Systems
Recommended operating systems are highlighted in green in the tables below.
If an operating system is not listed in the tables below, it is not supported. Do not try to install Device Manager on a computer running an unsupported operating system.
Windows 10 Home
Windows 10 Pro
Windows 10 Enterprise
Windows Server 2019
Windows Server 2019 Standard
Windows Server 2019 Datacenter
Windows Server 2019 Essentials
Windows Server 2016
Windows Server 2016 Standard
Windows Server 2016 Datacenter
Windows Server 2016 Essentials
Windows Storage Server 2016
Windows Server 2012 R2
Windows Server 2012 R2 Standard
Windows Server 2012 R2 Datacenter
Windows Server 2012 R2 Essentials
Windows Server 2012 R2 Foundation
Windows Storage Server 2012 R2 Workgroup
Windows Storage Server 2012 R2 Standard
Windows Server 2012
Windows Server 2012 Standard
Windows Server 2012 Datacenter
Windows Server 2012 Essentials
Windows Server 2012 Foundation
Windows Storage Server 2012 Workgroup
Windows Storage Server 2012 Standard
Windows Server 2008 R2
Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise
Windows Server 2008 R2 Datacenter
Windows Small Business Server 2008 R2
Windows Server 2008 R2 Foundation
Windows Web Server 2008 R2
Windows Server 2008 R2 HPC Edition
(*) Windows Server 2008 R2 (all editions) is not supported for new installations as of Automation Engine 18.0. Upgrading an existing Automation Engine Server to Automation Engine 18.1 is still possible on Windows Server 2008 R2, but this will become unsupported soon (for later versions) as well.
(**) Note that Windows Server 2008 R2 Standard Edition only allows for maximum 32 GB of physical memory, which may rule it out for larger Automation Engine configurations.
Unsupported Operating Systems
All 32-bit Windows Systems
Windows 8 and 8.1 (all editions)
Windows 7 (all editions)
Windows Vista (all editions)
Windows 2000 (all editions)
Windows XP (all editions)
Windows Server 2008 R2 ( without Service Pack 1 )
Windows 2008 R2 with SP1 is a supported OS for upgrades only (see above).
The installation of the Device Manager for CDI on the computer running Grapholas CDI is NOT supported
The installation of the Device Manager for Kongsberg on the computer running iPC Kongsberg is NOT supported
Installing and using Esko software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,…) is not supported, except for non-subscription versions of Cape Pack. You cannot run Esko software with local licenses via Remote Desktop.
Although we don't expect issues with Microsoft OS patches, Esko only guarantees support on the official MS Service Pack (SP) level, not on individual OS patches. PC's for Esko applications (editors, rips or servers) must not be configured as WebServers (IIS), Network Domain Controllers (Active Directory), DNS Server, DHCP Server, WINS Server, SQL Server, or MailServer. The Automation Engine Server is allowed to be a Member Server in a Windows Active Directory domain. However, Esko can not test all possible configurations. Contact your regional Customer Service Center in case of specific questions.
A single processor with hyperthreading enabled is considered as 2 processors for memory calculations. A dual core processor is considered as 2 processors for memory calculations.
Esko software will only work with properly licensed versions of operating systems and other software. Esko is not responsible for any loss of functionality due to use with unlicensed software. Esko will not provide assistance in installing software on equipment lacking properly licensed software.